We'll take the heat. You don't have to.
Do you ever feel like you’re the only one eating crow while your freight forwarder has a hundred excuses why it’s not their fault?
Interlog employees are empowered to make decisions. Vertical management structures cause major issues with customer communication and decision-making. This causes internal delays as service reps rely on uninvolved managers to execute. Interlog takes an inverted approach by empowering our staff to make decisions. This allows our team to act on the information we directly receive from you – not on the misinterpretations and inferences of uninvolved parties.
Interlog’s staff goals and incentives are not revenue based. They are based on issues solved. This demands a corporate culture of cross-departmental accountability.
Regardless of whether you’re on the pricing, business development, or shipment execution team, success is achieved through the collaboration, accountability, and shared resources by every team member.
Freight transportation is over-simplified as a “Point-A-to-Point-B” service. Due to its complexity, the only way to offer value beyond a simple transaction is to actually listen to what matters most to you. Interlog team members are continually coached to improve their listening skills. This allows us to genuinely understand the demands of our customers.
Everyone at Interlog is vigilant. There are too many consequences for lack of action.
We take action. We are responsive.
Sign up for our
Our team works to provide valuable, unique, and relevant content to assist you in finding solutions. Sign up now.
Looking to be one of our trusted partners? Speak with our team today!
Looking for another forwarder to add to your list? Or looking for a switch? Reach out and get in touch with our experts today!