|
|
 |
 As a Domestic Property Broker
What is a property broker?
Interlog USA, Inc. is not a
trucking company or carrier. Rather we are a licensed property broker. Our
job is to match your shipments with suitable carriers rather than actually
transport product. For this we receive a fee. This fee is added to the
carrier's freight charges and included in our invoice to our
customers.
We work hard at our job. Every day
we are in constant contact with thousands and thousands of carriers
looking for just the right carrier we can ask to handle your freight. Once
we find that perfect carrier we then investigate them to ensure they are a
solid and reputable company, not some fly-by-night outfit.
Because we expend a great deal of
effort in putting shippers and carriers together, we are entitled to
compensation from our customers. Our carriers are prohibited from either
directly or indirectly soliciting business away from any Interlog
customer. They have agreed to an injunction and to monetary damages should
they violate this provision. We ask that our customers respect our
relationship with carriers and not ask them to haul cargo without
involving Interlog.
What is Interlog's role with respect to cargo loss or damage?
Although we may assist you with the
processing of freight claims, we assume no liability for loss or damage.
Instead all interests in freight claims shall remain the property of the
customer at all times.
Just because we assume no liability
for loss or damage does not mean we do not assist you in this area. First
we scrutinize all truckers we deal with before we allow them to handle
your shipments. This includes ensuring truckers meet legal insurance
coverage limits and safety requirements.
You may request copies of any
supporting documents as well as investigate any carrier you want prior to
them actually transporting your shipments. Just let us know.
Secondly, as circumstances dictate,
we may assist you in the filing and processing of claims. Our team of
claims' specialists stands ready to help you through this
process.
What if my shipment is late?
Although we make every reasonable attempt to ensure your shipment is picked
up and delivered as requested, neither we (nor our carriers) can guarantee
delay-free transport. Many factors
such as weather, road construction, mechanical conditions, etc. can affect
transport. For these reasons neither Interlog nor the carriers we deal
with will be held liable for consequential damage as a result of late or
missed pickups or deliveries.
See Service Terms and Conditions for further information.
|
|
|
